Wholesale/Group Orders – Benefits & Conditions
Here are our wholesale orders benefits and conditions:
Discounts & Benefits
- orders 500-1000 euro - 5% discount - voucher code to be used at checkout:
#discount5 - orders over 1000 euro - 10% discount - voucher code to be used at checkout:
#discount10 - fixed shipping fees and no packing fees
- fast shipping and priority handling – wholesale orders are processed before retail ones
- dedicated account support – faster response for wholesale clients
- inventory reservation – option to block stock for a short time until payment confirmation
- combined shipping – multiple orders can be grouped in one box to save costs
Shipping & Packing
- fixed shipping fees - the shipping fees listed on the website are for boxes up to 5 kg. Normally, we add extra charges for packages over 5 kg, but if you are a reseller or you are making group orders, we will support the extra cost.
- VAT exemption - if you order on the company name and your company has a valid VAT code (registered in VIES), your order will be VAT free.
- for bulky packages there in a normal 5% degradation to consider - all other risks are explained on the website, international shipping page (please read before ordering)
- we offer fast support on the email and we will prioritise your orders. Shipping is always done as soon as possible - but keep in mind that we need to collect and check the plants first, the soil needs to be dry, etc..
- orders will be done on the website
Payments
You can pay by any credit/debit card, Shop, Paypal, GooglePay, ApplePay, or other methods specific to your country. More info on the dedicated page: Payment Options
Communication
We prefer communication on email, in English if possible - this way, our team is able to keep track of conversation in a better way and provide a faster, informative answer.
For any additional questions, do not hesitate to contact us.
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