How do we wrap the plants?
Plants will always be wrapped according to the season and the forecasted temperatures at the time of shipping.
In the warm season, it will be minimalist because the plants are alive and need to breathe, and the temperatures inside the box can get quite high. Packaging is done in kraft paper, the substrate is fixed in the pot, the plants are secured in the box.
In the cold season the wrapping procedure is different - we add thermal foils and recommend adding Heat Packs (heat-emitting packets) to maintain the optimal temperature inside the box.
In sezonul rece, folosim mai multe coli de hârtie + folie izolatoare + cutii din carton dur CO5 (cele mai groase cutii disponibile pentru expedierea pachetelor). Scopul hârtiei este de a absorbi umiditatea rezultată din diferențele de temperatură, iar izolația menține o temperatură decentă în cutie.
Although we pack very well, during winter we recommend adding a Heat Pack to your order:
Heat Pack XXL - 110 Hours
Heat Pack XL - 72 Hours
Note for Long international deliveries (via GLS) – the most efficient type of Heat Pack emits heat for up to 110 hours, which may not be enough to cover the entire transport duration, but will help during transit through cold countries, which takes place in the first 2-3 days. If temperatures drop below 2-3 °C, the boxes will also be insulated with polystyrene.

Shipping live plants is possible down to temperatures of -5°C, as long as the person receiving the package follows a few simple steps for bringing the plants indoors.
Receiving plants indoors - cold season
Shipping plants by courier involves certain risks, especially in the cold season when outdoor temperatures can reach extreme values in a short time. Although the plants are very well packed, in accordance with the standards agreed upon by most growers and sellers of exotic plants, to avoid thermal shocks it is necessary to follow a few simple steps:
Step I. After receiving the package, it is very important to store it (sealed) in the coolest area of the house (ideal temperature 15-18 ℃) for about 2 hours, away from any heat source.
Step II. After this 2-hour interval, you can unseal the package without unpacking the plants. Leave the package in this state for about another hour.
Step III. Unpack the plants and leave them in this cool room for at least a few hours. It is very important to avoid proximity to any heat source for at least 24 hours. The next day, the plants can be moved to normally heated rooms and then watered in the morning to allow the water to evaporate and not stagnate on the plants overnight.
Plants tolerate low temperatures very well (short-term), but you should avoid thermal shock caused by sudden exposure to temperature differences - for example, a transition from 5 ℃ (temperature inside the box) to 24℃ (room temperature) - as exposure to thermal extremes can very easily cause cold damage. These appear as superficial, deepened lesions, sometimes with discolorations, resembling water-retaining blisters, followed especially by sudden wilting.
We recommend avoiding moving plants from the pots they arrived in during the first few weeks. This operation can significantly destabilize them.
When packing plants, we use the highest quality materials (paper, thermal foil, thick boxes, adhesive tape), which are provided free of charge.