Delivery options

--> 25 lei <--
Delivery by standard courier service. Order preparation can take 1-6 days, depending on stock, period and internal factors. Delivery in 24-48 hours from dispatch (working days). Orders are shipped from Monday to Thursday. The plants are packed in a box, according to the season.
plant-shiping

Deliveries via GLS in Romania

The plants reach you in 2-7 working days

--> 35 lei <--
Delivery is made by our own staff, exclusively in Bucharest, between 10:00-16:00, from Monday to Friday, for orders over 100 Ron. Please inspect the products at the time of delivery. This service is not available in hard-to-reach neighboring areas. The plants are NOT packed in boxes (they are transported as such, in a temperature-controlled vehicle).
plant-delivery-driver

Delivery with dedicated driver (Bucharest)

Delivery in 1-3 working days

--> Free <--
Products arrive in the store in 1-2 working days (Mon-Fri, estimate). Attention - we will not be able to keep the products in the store for more than 3 working days. Please inspect the products when picking them up from the store.
Address, schedule and map here: Secret Garden Store
pick-up-in_store

Store pickup

Do you have a road in the area? Pick up plants from the store

--> The cost varies depending on the country <--
Transit time: 3-8 days (estimate, varies depending on the country).
Please use the tracking number from the confirmation email shipping, to track the package's route.

More details on the dedicated page: International Shipping
Shipping_Box_Fragile

International deliveries

Only in the European Union

plant-and-box

Rules and general recommendations:

- Transport costs are calculated for packages with a maximum weight of 5 kg. An additional fee may be charged for bulky packages or heavier than 5 kg. 
 - The delivery time associated with a service is an estimate and may vary depending on various factors that we cannot control. 
 - We recommend that you always choose the Delivery service with a dedicated driver when you are within the delivery range (Bucharest). /div>
- The package does not can be opened upon delivery, when the delivery is made by courier services, because flowers are perishable products and the packaging procedure is not standardized. 
For deliveries by courier, a delivery interval cannot be established 
- the courier must be able to deliver anytime between 8:00 a.m. and 8:00 p.m., depending on his route. Each courier covers a fairly large delivery area, and for this reason it reaches certain addresses only in certain intervals. 
- In case shipping flowering plants, the flower stems/inflorescences are susceptible to damage during transport. Although such situations occur quite rarely, we cannot guarantee the integrity of the floral stems/inflorescences when the delivery is made by national or international courier services. 
Some plants are sensitive and present a high risk of damage, indicated on the product page - we ship these plants to any destination, at your request (online order), but you assume this risk. 
- In the unlikely event that the package arrives visibly damaged (box unsealed, bumped/crushed , etc.), you have the obligation to conclude a verification report with the agent of the courier company that brought the package. In the absence of this report, damage to the package cannot be proven, and we will not be able to accept subsequent complaints. 
- If the recipient cannot be found at the address, a new delivery will be attempted within 1-3 working days.  In this case, the damage to the products in the package cannot be blamed on the florist . 
- Deliveries to isolated, inaccessible areas or affected by natural phenomena may be delayed until at the moment when the courier's access to the area will be possible. In this case, the damage to the products cannot be blamed on the florist.
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