Delivery options

Deliveries via GLS 25 lei

Deliveries via GLS in Romania

Plants arrive in 2-4 business days

Delivery via standard courier service. Order preparation may take 1-3 days depending on stock, season, and internal factors. Delivery within 24-48 hours from shipment (business days). Orders are shipped Monday through Thursday. Plants are packed in a box appropriate for the season.

🚀 GLS delivery with priority processing – 25 lei / order

Choose Express Delivery for priority processing and faster order preparation.

Additional cost: +25 lei / order (added to the standard shipping cost)

Processing time: 1-2 business days, usually the same day or the next business day

Plant shipping: Monday to Thursday

📌 Note: This service refers to processing time. Transit time after handing the package to GLS may vary depending on the area.

Delivery with dedicated driver 35 lei

Delivery with dedicated driver (Bucharest)

Delivery within 1-3 business days

Delivery is made with our own staff, only in Bucharest, Monday to Friday, between 11:00 AM and 4:00 PM, for orders of at least 100 RON.

Plants are transported without packaging, in a temperature-controlled vehicle.

The driver delivers to the front of the location and cannot leave the vehicle – please collect the plants directly from the vehicle. 

For cash on delivery payments, please have the exact amount ready – the driver does not carry change.

Service is not available in surrounding or hard-to-reach areas.

In-store pickup Free

In-store pickup

Are you in the area? Pick up your plants from the store

Products arrive at the store within 1-2 business days (Mon-Fri, estimated). Please note - we cannot hold products in the store for more than 3 business days. Please inspect the products when picking them up from the store. Address, hours, and map here: Secret Garden Store

International deliveries Cost varies by country

International deliveries

Only within the European Union

Transit time: 3-8 days (estimated, varies by country). Please use the tracking number from the shipping confirmation email to track your package. More details on the dedicated page: International Shipping

Plant and box

General rules and recommendations

  • Shipping costs are calculated for packages weighing up to 5 kg. An additional fee may apply for bulky or heavier packages over 5 kg.
  • The delivery time associated with a service is an estimate and may vary due to factors beyond our control.
  • We recommend always choosing the Dedicated Driver Delivery service when you are within the delivery area (Bucharest).
  • The package cannot be opened upon delivery when using courier services, as flowers are perishable products and the packaging procedure is not standardized.
  • No delivery time window can be set for courier deliveries.
  • The courier must be able to deliver anytime between 8:00 AM and 8:00 PM, depending on their route. Each courier covers a large delivery area and may only reach certain addresses during specific time windows.
  • When shipping flowering plants, flower stems/inflorescences are susceptible to damage during transport. Although such cases are rare, we cannot guarantee the integrity of flower stems/inflorescences when delivery is made via national or international courier services.
  • Some plants are sensitive and carry a high risk of damage, noted on the product page – we ship these plants to any destination at your request (online order), but you assume this risk.
  • In the unlikely event that the package arrives visibly damaged (unsealed box, crushed/hit, etc.), you are required to complete a damage report with the courier agent who delivered the package. Without this report, package damage cannot be proven, and we will not accept later claims.
  • If the recipient is not found at the address, a new delivery attempt will be made within 1-3 business days. In this case, any damage to the products in the package cannot be attributed to the florist.
  • Deliveries to isolated, inaccessible, or natural disaster-affected areas may be delayed until courier access is possible. In such cases, product damage cannot be attributed to the florist.