Delivery options

Deliveries via GLS 25 lei

Deliveries via GLS in Romania

Plants arrive to you in 2-4 working days

Delivery via standard courier service. Order preparation may take 1-3 days, depending on stock, season, and internal factors. Delivery within 24-48 hours from dispatch (working days). Orders are shipped Monday to Thursday. Plants are packed in a box, appropriate for the season.

Delivery with dedicated driver 35 lei

Delivery with dedicated driver (Bucharest)

Delivery within 1-3 working days

Delivery is made with our own staff, only in Bucharest, Monday to Friday, between 11:00–16:00, for orders of at least 100 RON.

Plants are transported without packaging, in a temperature-controlled vehicle.

The driver delivers up to the front of the location and cannot leave the vehicle – please collect the plants directly from the car. 

For cash on delivery payments, please have the exact amount ready – the driver does not carry change.

The service is not available in surrounding or hard-to-reach areas.

In-store pickup Free

In-store pickup

Are you in the area? Pick up the plants from the store

Products arrive at the store within 1-2 business days (Mon-Fri, estimate). Note - we cannot keep products in the store for more than 3 business days. Please inspect products at the time of pickup from the store. Address, hours, and map here: Secret Garden Store

International deliveries Cost varies depending on the country

International deliveries

Only within the European Union

Transit time: 3-8 days (estimated, varies by country). Please use the tracking number from the shipment confirmation email to track the package's route. More details on the dedicated page: International Shipping

Plant and box

General rules and recommendations

  • Shipping costs are calculated for packages with a maximum weight of 5 kg. An additional fee may apply for bulky or heavier packages over 5 kg.
  • The delivery time associated with a service is an estimate and may vary depending on various factors beyond our control.
  • We recommend always choosing the Dedicated Driver Delivery service when you are within the delivery area (Bucharest).
  • The package cannot be opened upon delivery when delivery is made via courier services, as flowers are perishable products and the packaging procedure is not standardized.
  • No delivery time window can be established for courier deliveries.
  • The courier must be able to deliver anytime between 8:00 AM - 8:00 PM, depending on their route. Each courier covers a fairly large delivery area, and for this reason, they arrive at certain addresses only during specific time intervals.
  • When shipping flowering plants, flower stems/inflorescences are susceptible to damage during transport. Although such situations are quite rare, we cannot guarantee the integrity of flower stems/inflorescences when delivery is made via national or international courier services.
  • Some plants are sensitive and carry a high risk of damage, indicated on the product page - we ship these plants to any destination at your request (online order), but you assume this risk.
  • In the unlikely event that the package arrives visibly damaged (unsealed box, dented/crushed, etc.), you are required to complete a damage report with the courier company agent who delivered the package. Without this report, the package damage cannot be proven, and we will not be able to accept subsequent claims.
  • If the recipient is not found at the address, a new delivery attempt will be made within 1-3 business days. In this case, product damage in the package cannot be attributed to the florist.
  • Deliveries to isolated, inaccessible areas or those affected by natural phenomena may be delayed until the courier can access the area. In this case, product damage cannot be attributed to the florist.